The Internet is a big place, - it both enlarges our perspectives and diminishes distance and time (think how quickly and easily email lets you correspond with others around the world).

The Internet has it's bad press (and we don't need to go there), but it also opens new opportunities - in information, product availability and marketing but also, and probably more importantly, in trust.

We want to be worthy of the trust you place in us when you place an order with us. Period.

That's what we've learnt in our past 4 years of e-commerce experience.

We do everything we can to validate the trust you place in us when you place an order with us.

That's why we use an automated payments processing system - even if we wanted to, we cannot access your credit card details when you make a purchase with us.We want you to be contented clients of our site, so we endeavour to provide a top service - the best we can provide - at a price you're more than happy to live with. That's why we aim for the shortest possible turn around for your orders. That's why we've developed systems over the last 4 years to deliver a consistently high level of service wiht a high level of accuracy. Not only do we gain satisfaction from doing our job to the best of our ability, but you benefit as well. That's why we guarantee that if you order something from our site and your card is charged for that order, that you receive what you order.

And what happens if it goes wrong ? Firstly, we endeavour to make sure that that happens on the rarest of occasions. If, to our dismay, something does turn to custard, then we'll do our best to make it right for you.

Sincerely

Garry Brown MPS MNZCP